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Refund policy
Return & Refund Policy
We want you to love your Premier League jersey. If you’re not completely satisfied, you may return eligible items within 90 days of delivery for a refund or exchange.
Conditions for Returns:
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Item must be unused, unworn, and in original condition with all tags attached.
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Item must be in its original packaging.
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Personalized or customized jerseys (e.g., with player names/numbers) are final sale and cannot be returned unless defective.
How to Initiate a Return:
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Contact our customer service at [email protected] within 30 days of delivery to request a Return Authorization (RMA) number.
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Once approved, ship the item back to the address we provide. Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective item.
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After we receive and inspect the item, we will notify you of the approval or rejection of your refund.
Refunds:
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Approved refunds will be issued to the original payment method within 7–10 business days.
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Shipping charges are non-refundable.
Defective or Wrong Items:
If you receive a defective or incorrect item, please contact us immediately at [email protected] with your order number and photos of the issue. We will cover return shipping and arrange a replacement or full refund.
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